Shipping policy
Gnome on the Go Shipping Policy
We strive to make your shopping experience as smooth as possible, whether you’re ordering for yourself or your little travel companion. Below you’ll find all the details about our shipping methods, costs, and timelines.
1. Shipping Methods
- Standard Shipping:
Our most popular and cost-effective option, perfect for everyday orders and gifts. - Expedited Shipping:
A faster option for those who need their Gnome on the Go products sooner.
2. Shipping Costs
- Standard Shipping:
$6.99 - Expedited Shipping:
$19.99
Shipping costs are calculated based on your order’s weight, destination, and chosen shipping method. The final shipping price will be shown at the checkout and may vary due to your location or ongoing promotions.
3. Shipping Times
Estimated delivery times are as follows:
- Local Warehouse (Domestic Shipping): 5-7 business days for standard shipping, 3-5 business days for expedited shipping.
- Overseas Warehouse (International Shipping): 10-15 business days for standard shipping, 5-7 business days for expedited shipping.
Delivery times are estimates and may be affected by factors such as weather, holidays, or carrier delays. We’ll keep you informed about your order’s status every step of the way.
4. Order Processing Time
Orders are generally processed within 1–2 business days after payment confirmation. During busy periods, such as holidays, please allow extra time for order verification and processing.
5. International Shipping
We ship internationally to select countries. Shipping costs and delivery times vary by destination. If your country is not listed at checkout, please contact us for assistance.
6. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number to follow your package’s journey on the carrier’s website.
Thank you for choosing Gnome on the Go as your travel companion! If you have any questions about shipping, please contact us, we’re here to help, customerservice@gnomeonthego.com.
